11750 Av. Rita-Levi-Montalcini,
Montréal, QC, H1E 5X5

+1 (514) 944 2462

Conditions of Use and Protection of Personal Information Policy

Use of the Artesanofood.ca website

This artesanofood.ca website, is owned and operated by Les Aliments Artesano food. and its subsidiaries, having its head office at 11750 av. Alexis Carrel, in Montréal, province of Quebec, H1E 5X5. By accessing and using this Site, you unconditionally agree to be bound by these Terms of Use (the "Terms") and all applicable laws. Use of our Site is limited to personal, non-commercial use.

Amendments to the Terms

Artesano Food reserves the right to amend the Terms at any time and without prior notice. You may view them at any time on the Site. Your visit to our Site constitutes acceptance of and agreement to the then-current Terms. At the time of creation or confirmation of your artesanofood.ca account, you will confirm your acceptance of the then-current Terms and your visit and on-line ordering shall be governed by the current Terms. You are responsible for reading these Terms and any subsequent amendments thereto indicated by the revision date of the Terms. If you do not accept and agree with these Terms, do not visit our Site and do not order on line. You accept and agree to be bound by the current Terms at the time of placing an order.

Changes to the site, services and products offered

Artesanofood reserves the right, at its sole discretion, to modify at any time the Site or any part thereof, to suspend the Site, to modify or withdraw services or products offered thereon, without notice or delay and without incurring any liability to any party for any loss or damages that may result, directly or indirectly.


By using this Site, you consent to Artesano food using "cookies", i.e. small text files placed on your hard disk by the Site. "Cookies" enable Artesano food, among other things, to recognize you when you visit the Site so as to customize your browsing experience based on your preferences and provide a customized offering of services, products, promotions and advertising on our Site or any other website. However, you may choose, at any time, to block "cookies" by changing your browser settings, in which case your Site browsing experience will no longer be optimized.


The Site may contain hyperlinks enabling users to visit external websites, owned and operated by third parties. Artesano food has no control over these external websites and does not guarantee their content. You assume full responsibility for your use of these sites and fully release Artesano food from all liability. Under no circumstances, the inclusion, on this Site, of a hyperlink to a third party website shall not, under any circumstances, be interpreted or construed as an endorsement, by Artesano food, of any representation or information contained on any such website or as a partnership or affiliation with the owner of any such website. Your use of third-party websites is subject to the terms and conditions of these websites.

Legal age and protection of children

The Site is reserved for persons who are of full legal age in their province of residence, and you must be of full legal age in your province of residence to place an order on our Transactional Site. The person picking up or taking delivery of your order must have ID and, if the order includes one or more age-restricted products (such as, but not limited to, alcohol) proof of full legal age in his or her province of residence.

Artesano food abides by legal restrictions with respect to advertising to children. Parents are invited to monitor their children's Internet usage and are responsible, in their capacity as legal guardian, for determining which websites may or may not be appropriate for their children.

Limitation of Liability


Your sole and exclusive remedy is to discontinue using this Site and/or to ask for a refund or exchange of the products in question.

No information on this Site may be construed as creating any warranty not expressly stipulated in these Terms.

Artesano food shall not be responsible for checking the presence of any allergens whatever in substitute products or any other products, this responsibility is solely yours, even should Artesano food have prior notice of same.

Risks associated with the Internet

Errors, interruptions and viruses: The Site is accessible based on its availability. While Artesano food makes reasonable efforts to maintain the Site free of errors, interruptions and viruses, Artesano food makes no warranties, either express or implied, that the Site will operate without interruption, virus or error or in a secure and timely manner, that the information contained on this Site is accurate and without error, or that defects in the software and applications, if any, will be rectified. You will be solely responsible for any damage to your computer or loss of data that may result when downloading material.


User ID, password and Security: Despite Artesano food 's efforts to ensure third parties do not access or obtain your personal information through its Site, complete confidentiality and security cannot be guaranteed on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that Artesano food shall not be held liable for damage resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk. You alone are responsible for protecting the confidentiality of your user ID and password as well as the confidentiality of any actions undertaken using your identification. Moreover, you are responsible for notifying Artesano food immediately of any unauthorized use of your user name and password and any other breach of security, as well as for taking every possible precaution to ensure that you use the Site under optimal security conditions. Artesano food may, at its sole discretion and without incurring any liability whatsoever, cancel or suspend your account.

Use of information and errors

The information displayed on the Site is provided for informational purposes only, unless otherwise stated. Artesano food makes no warranties, either express or implied, that the quality of the offers will meet your expectations and that the information, which includes advertising as well as nutritional and health tips, is appropriate to your needs and condition.


Artesano food is proud of the Site and works hard to keep it updated and error-free. However, price errors or product/service description errors or inaccuracies, including colour, origin, category or other characteristic may occur. Artesano food reserves the right 1) to correct any such errors, at its sole discretion, at any time and without prior notice and 2) to refuse, cancel or correct any order containing such price or description errors or inaccuracies.

Intellectual property rights

All the content of this Site, including the text, logos, slogans, images, drawings, graphics, illustrations, photographs, videos, musical excerpts, downloads, technical programs and business processes, is owned or otherwise provided or used under license by Artesano food. Artesano food does not represent or warrant that any uploaded content from third parties does not infringe the rights of any third party. All the content of this Site is subject to Artesano food’s intellectual property rights, the Trademarks Act, the Canadian Copyright Act, applicable laws of other countries and international treaties. Any unauthorized use of the content of this Site, including any reproduction, distribution or redistribution, transmission or retransmission, communication to the public by telecommunication, performance, translation, distribution to the public or downloading is prohibited without prior written authorization of Artesano food. You may however make a single copy of information published on the Site for personal non-commercial use only as long as Artesano food is identified as the source.

Your comments

Subject to information submitted under our Personal Information Protection Policy, you agree to grant Artesano food a royalty-free, unrestricted, perpetual, irrevocable, transferable licence to use, copy, reproduce, distribute, modify, adapt, publish, translate, partially or completely delete, and create derivative works from any comment, suggestion, idea or other content ("Comment") that you communicate to Artesano food by e-mail or whatever means on the Site or on corpo. Artesanofood.ca. If you do not want to grant such licence or wish to keep a Comment private, do not submit such Comment.

Security of the Site

You may not use the Site for purposes other than the purposes set out in these Terms. You are prohibited from making any attempt whatsoever to access any data not intended for you, testing the vulnerability of our systems and solutions, compromising their security or efficiency and effectiveness, and sending unsolicited e-mail, including without limitation advertising. All such actions are against the law and may result in civil or criminal proceedings.

Termination of use of the Artesanofood.ca website

Artesano food reserves the right to terminate, at any time and without prior notice, your right to access the Site or your account for any reason, including because of account inactivity for such period of time as Artesano food may determine from time to time, or if Artesano food believes, in its sole discretion, that you have violated these Terms.

Additional terms of use

You may be required to comply with additional terms of use specific to certain programs, offers, promotions, promotional contests, services, social media, third-party content and third-party software, which will be disclosed to you when you access such programs, offers, promotions, services, social media platforms, content and software.

Governing Law

This Site as well as the orders shall be governed by the laws of Quebec and the applicable laws of Canada, without reference to principles of conflict of laws and excluding the United Nations Convention on Contracts for the International Sales of Goods. You agree to be bound by such laws and to submit to the exclusive jurisdiction of the courts of Quebec, district of Montreal, with respect to the interpretation or application of these Terms. Information from this Site is intended for use only in Quebec and no offer, use or sale is intended where prohibited by law.

Contact us

For questions, please contact us at:

Les Aliments Artesano food
11750 Av. Alexis-Carrel    
Montréal, Quebec, H1E 5X5
Click "
Contact us" on the Site
Phone: 1-514-944-2482
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